For everyone experiencing mental ill health to live a healthy, hopeful and fulfilling life.
To help people help themselves, using empowering Intentional Peer Support and Education.
Core Values and Beliefs
The Impact core values and belief principles are the guide to shape all of the company’s actions; they serve as its cultural cornerstones. Our core values are inherent and sacrosanct and must not be compromised, either for convenience or short-term economic gain. Impact’s core values reflect the values of the company’s founder and are the source of Impact’s distinctiveness.
- Engage meaningfully
- Create empowerment not dependency
- To be authentic
- Embrace difference
- Practice mutual respect
- Support co-productively
- To be accountable
- Offer compassion, love & kindness
- Nurture openness and transparency
- Clarity of mission
- Clear direction
- Integrity and honesty
- To build healthy communities
- Practice Humility
We believe we are building and strengthening new and existing communities, with education, sharing, peer support and kindness. We are doing this with the non-egoic belief that people experiencing poor mental wellbeing can and do get better through educational empowerment, intentional peer support – delivered in a compassionate way and facilitated by those who offer mutual respect, understanding and peer commonality and the Impact team are expected to practice, develop and demonstrate Impact’s core values and beliefs.
Our company’s ethos, strategic philosophy and future direction is moulded to combine the personal strengths, skills, attributes and recovery journeys of our workforce and volunteers with a commitment to providing a professional, meaningful and high quality level of service. We are recognised as leading experts in Intentional Peer Support, working co-productively for, and with our peers in promoting and educating others in our philosophy and service model of positive peer empowerment.
Déanne Clark – 2018
In 2012, our Director and former CEO of Impact MH, Déanne Clark and her team, explored national and global research into the benefits of the peer support model after identifying a significant gap in peer-led, recovery based services from local mental health organisations.
Déanne worked tirelessly, consulting individuals experiencing mental health challenges in addition to volunteers and staff, in order to understand what the right model of peer support could look like and how it would meet the needs of those looking for a non-clinical, community based and peer-led service.
Frustrated with the limited choice of peer-led and recovery focused services for those keen to reduce clinical intervention in exchange for empowerment and social inclusion in the Bedfordshire and Luton areas, Déanne and her team created The You Programme, a Peer Support Mental Programme with fortnightly Pop-in services based around the model of intentional peer support with the important emphasis on key principles of respect, shared responsibility and a mutual agreement of what is helpful.
The former charity, Impact MH, as a peer-led mental health charity, enjoyed an enviable position with a history of over ten years of meaningful engagement with individuals and groups experiencing mental ill health. The work of the charity ranged from monitoring and evaluating the quality and effectiveness of statutory mental health services, conducting surveys and holding forums to better understand the needs and challenges faced by those suffering and, more recently, providing peer support programmes to help fill the gap in person-centered and recovery based peer support services.
Impact MH Peer Support is now in a privileged position to take forward the charity’s philosophy, energy, people and the uniquely successful peer support programmes. As a social enterprise, we are able to offer our services nationwide to a much wider audience without some of the restrictions and financial challenges faced by many small charities, hindering funding opportunities and economic survival.
Carrying on the tremendous success and legacy of the peer support programmes, we fully aim to ensure we continue delivering socially impacting, value-driven services to support anyone challenged by mental ill health and to assist in making their journey to recovery a positive reality.